{"id":407,"date":"2018-09-06T07:35:38","date_gmt":"2018-09-06T07:35:38","guid":{"rendered":"http:\/\/vietbee.daphongthuylucky.com\/?page_id=407"},"modified":"2018-09-06T07:35:38","modified_gmt":"2018-09-06T07:35:38","slug":"chinh-sach-bao-hanh","status":"publish","type":"page","link":"https:\/\/vietbee.com\/en\/chinh-sach-bao-hanh\/","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh"},"content":{"rendered":"

A. H\u00ccNH TH\u1ee8C B\u1ea2O H\u00c0NH S\u1ea2N PH\u1ea8M<\/strong><\/p>\n

1. B\u1ea3o h\u00e0nh t\u1ea1i h\u00e3ng<\/strong>
\n– \u0110\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u1edbi t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m c\u00f3 phi\u1ebfu b\u1ea3o h\u00e0nh t\u1ea1i h\u00e3ng ho\u1eb7c tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh c\u1ee7a VietBee ghi r\u00f5 \u201cb\u1ea3o h\u00e0nh t\u1ea1i h\u00e3ng\u201d.
\n– Khi ph\u00e1t sinh nhu c\u1ea7u b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m, Qu\u00fd kh\u00e1ch h\u00e0ng vui l\u00f2ng li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi trung t\u00e2m b\u1ea3o h\u00e0nh c\u1ee7a h\u00e3ng \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn th\u1ee7 t\u1ee5c b\u1ea3o h\u00e0nh.<\/p>\n

2. B\u1ea3o h\u00e0nh t\u1ea1i VietBee<\/strong>
\n\u0110\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u1edbi t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m kh\u00f4ng vi ph\u1ea1m \u0111i\u1ec1u ki\u1ec7n v\u00e0 ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh.
\nB. \u0110I\u1ec0U KI\u1ec6N V\u00c0 CH\u00cdNH S\u00c1CH B\u1ea2O H\u00c0NH
\n1. \u0110I\u1ec0U KI\u1ec6N B\u1ea2O H\u00c0NH
\nT\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m do VietBee b\u00e1n ra \u0111\u1ec1u \u0111\u01b0\u1ee3c tu\u00e2n th\u1ee7 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh c\u1ee7a nh\u00e0 cung c\u1ea5p, h\u00e3ng s\u1ea3n xu\u1ea5t. C\u00e1c tr\u01b0\u1eddng h\u1ee3p sau \u0111\u00e2y b\u1ecb coi l\u00e0 vi ph\u1ea1m \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh ho\u1eb7c kh\u00f4ng thu\u1ed9c ph\u1ea1m vi b\u1ea3o h\u00e0nh
\n1.1 tr\u01b0\u1eddng h\u1ee3p chung
\n– Thi\u1ebft b\u1ecb h\u1ebft th\u1eddi gian b\u1ea3o h\u00e0nh.
\n– S\u1ed1 serial, m\u00e3 v\u1ea1ch, th\u00f4ng s\u1ed1 k\u1ef9 thu\u1eadt tr\u00ean nh\u00e3n s\u1ea3n ph\u1ea9m kh\u00f4ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ho\u1eb7c b\u1ecb m\u1edd, r\u00e1ch.
\n– C\u00e1c thi\u1ebft b\u1ecb nh\u01b0 pin cmos, cable, n\u1eafn n\u00f2ng, c\u00f4ng t\u1eafc ngu\u1ed3n, \u0111\u00e8n t\u00edn hi\u1ec7u, tai nghe theo thi\u1ebft b\u1ecb, qu\u1ea1t tr\u00ean thi\u1ebft b\u1ecb, ho\u1eb7c c\u00e1c thi\u1ebft b\u1ecb do qu\u1ea1t b\u1ecb h\u1ecfng g\u00e2y ra ch\u00e1y n\u1ed5.
\n– C\u00e1c ph\u1ea7n m\u1ec1m mi\u1ec5n ph\u00ed k\u00e8m theo m\u00e1y.
\n– T\u1ea5t c\u1ea3 c\u00e1c d\u1eef li\u1ec7u trong c\u00e1c thi\u1ebft b\u1ecb l\u01b0u tr\u1eef (nh\u01b0 HDD, USB, Th\u1ebb nh\u1edb…).
\n– T\u1ef1 \u00fd th\u00e1o d\u1ee1, s\u1eeda ch\u1eefa, t\u1ef1 \u00fd can thi\u1ec7p v\u00e0o bios b\u1ecfi c\u00e1c c\u00e1 nh\u00e2n ho\u1eb7c k\u1ef9 thu\u1eadt vi\u00ean kh\u00f4ng ph\u1ea3i l\u00e0 nh\u00e2n vi\u00ean c\u00f4ng ty VietBee.
\n– Thi\u1ebft b\u1ecb c\u00f3 d\u1ea5u hi\u1ec7u c\u1ee7a t\u00e1c \u0111\u1ed9ng c\u01a1 h\u1ecdc nh\u01b0 r\u01a1i, v\u1ee1, va \u0111\u1eadp, m\u00f3c g\u00f3c, b\u1ecb x\u01b0\u1edbc, \u1ea9m \u01b0\u1edbt, hoen r\u1ec9, ch\u1ea3y n\u01b0\u1edbc, c\u00f4n tr\u00f9ng x\u00e2m nh\u1eadp, s\u1eed d\u1ee5ng sai \u0111i\u1ec7n \u00e1p quy \u0111\u1ecbnh, ch\u00e1y n\u1ed5 do thao t\u00e1c k\u1ef9 thu\u1eadt sai.
\n– H\u01b0 h\u1ecfng \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p ri\u00eang nh\u01b0 CPU cong ho\u1eb7c g\u00e3y ch\u00e2n. HDD n\u1ee9t nh\u1ef1a, r\u01a1i, m\u00f3p m\u00e9o, l\u00f5m, m\u1edd ch\u1eef tr\u00ean l\u01b0ng \u1ed5, bong tem b\u1ea1c, m\u1ea1ch hoen r\u1ec9 oxy h\u00f3a.
\n– Phi\u1ebfu b\u1ea3o h\u00e0nh, tem b\u1ea3o h\u00e0nh b\u1ecb r\u00e1ch, kh\u00f4ng c\u00f3 tem b\u1ea3o h\u00e0nh ho\u1eb7c tem b\u1ecb d\u00e1n \u0111\u00e8 l\u00ean hay b\u1ecb s\u1eeda \u0111\u1ed5i, m\u1edd kh\u00f4ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c ng\u00e0y th\u00e1ng n\u0103m mua, c\u00f3 d\u1ea5u hi\u1ec7u kh\u00e1c l\u1ea1 (k\u1ec3 c\u1ea3 tem b\u1ea3o h\u00e0nh g\u1ed1c). Trong tr\u01b0\u1eddng h\u1ee3p n\u00e0y nh\u00e2n vi\u00ean giao d\u1ecbch c\u00f3 quy\u1ec3n y\u00eau c\u1ea7u kh\u00e1ch h\u00e0ng xu\u1ea5t tr\u00ecnh \u0111\u1ea7y \u0111\u1ee7 ch\u1ee9ng t\u1eeb ho\u1eb7c t\u1ea1m nh\u1eadn \u0111\u1ed1i chi\u1ebfu v\u1edbi ngu\u1ed3n g\u1ed1c. N\u1ebfu c\u00f3 s\u1ef1 sai l\u1ec7ch, s\u1ea3n ph\u1ea9m c\u1ee7a kh\u00e1ch h\u00e0ng s\u1ebd b\u1ecb t\u1eeb ch\u1ed1i (c\u00f3 th\u1ec3 tem b\u1ea3o h\u00e0nh c\u1ee7a c\u00f4ng ty b\u1ecb th\u1ea5t tho\u00e1t ho\u1eb7c b\u1ecb l\u1ee3i d\u1ee5ng d\u00e1n l\u00ean c\u00e1c thi\u1ebft b\u1ecb). Mong qu\u00fd kh\u00e1ch th\u00f4ng c\u1ea3m.
\n– Note: \u0110\u1ed1i v\u1edbi SSD v\u1ee1 ch\u00e2n SATA kh\u00f4ng \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh.
\n1.2 Tr\u01b0\u1eddng h\u1ee3p quy \u0111\u1ecbnh c\u1ee7a t\u1eebng h\u00e3ng s\u1ea3n xu\u00e2t:
\n– \u0110\u1ed1i v\u1edbi c\u00e1c lo\u1ea1i m\u00e1y in kim, in phun v\u00e0 in laser c\u1ee7a h\u00e3ng HP, EPSON, CANON, SAMSUNG… kh\u00f4ng b\u1ea3o h\u00e0nh: b\u0103ng m\u1ef1c, \u0111\u1ea7u kim, l\u00f4 s\u1ea5y v\u00e0 khi c\u00f3 d\u1ea5u hi\u1ec7u c\u00f4n tr\u00f9ng x\u00e2m nh\u1eadp. M\u1ecdi th\u00f4ng b\u00e1o l\u1ed7i ph\u1ee5 thu\u1ed9c v\u00e0o quy tr\u00ecnh x\u1eed l\u00fd c\u1ee7a h\u00e3ng, VietBee ch\u1ec9 nh\u1eadn nguy\u00ean chi\u1ebfc.
\n– \u0110\u1ed1i v\u1edbi m\u00e1y v\u0103n ph\u00f2ng.
\n– \u0110\u1ed1i v\u1edbi c\u00e1c lo\u1ea1i m\u00e1y t\u00ednh nguy\u00ean chi\u1ebfc ( G\u1ed3m m\u00e1y t\u00ednh x\u00e1ch tay v\u00e0 m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n), m\u00e1y sever, camera, m\u00e1y \u1ea3nh, m\u00e1y fax, m\u00e1y chi\u1ebfu c\u1ee7a c\u00e1c h\u00e3ng HP, Dell, Sonyvaio, Lenovo, IBM, Asus, Elead…:B\u1ea3o h\u00e0nh theo \u0111\u00fang ti\u00eau chu\u1ea9n c\u1ee7a h\u00e3ng v\u1edbi th\u1eddi gian b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c ghi c\u1ee5 th\u1ec3 tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh c\u1ee7a VietBee (Ti\u00eau chu\u1ea9n c\u1ee7a h\u00e3ng qu\u00fd kh\u00e1ch c\u00f3 th\u1ec3 v\u00e0o t\u1eebng trang ch\u1ee7 c\u1ee7a c\u00e1c h\u00e3ng tham kh\u1ea3o ho\u1eb7c li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i \u0111\u1ec3 bi\u1ebft th\u00eam th\u00f4ng tin chi ti\u1ebft).
\n2. B\u1ea2O TR\u00cc, B\u1ea2O D\u01af\u1ee0NG, B\u1ea2O H\u00c0NH V\u00c0 \u0110\u1ecaA CH\u1ec8 LI\u00caN H\u1ec6
\n2.1. B\u1ea3o tr\u00ec, b\u1ea3o d\u01b0\u1ee1ng.
\n– Bao g\u1ed3m lau ch\u00f9i m\u00e1y t\u00ednh, qu\u00e9t virus, c\u00e0i \u0111\u1eb7t c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh, s\u1eeda ch\u1eefa nh\u1eefng h\u1ecfng h\u00f3c nh\u1ecf c\u00f3 th\u1ec3 s\u1eeda \u0111\u01b0\u1ee3c (kh\u00f4ng bao g\u1ed3m thay th\u1ebf thi\u1ebft b\u1ecb).
\n2.2. B\u1ea3o h\u00e0nh, b\u1ea3o d\u01b0\u1ee1ng v\u00e0 \u0111\u1ecba \u0111i\u1ec3m b\u1ea3o h\u00e0nh.
\n– N\u1ebfu trong h\u1ee3p \u0111\u1ed3ng, phi\u1ebfu mua h\u00e0ng, phi\u1ebfu b\u1ea3o h\u00e0nh c\u00f3 m\u1ee5c ghi th\u1ecfa thu\u1eadn b\u1ea3o h\u00e0nh t\u1ea1i \u0111\u1ecba ch\u1ec9 kh\u00e1ch h\u00e0ng \u0111\u00e3 \u0111\u0103ng k\u00fd ho\u1eb7c kh\u00e1ch h\u00e0ng c\u00f3 ph\u00e1t sinh c\u1ea7n mua d\u1ecbch v\u1ee5 n\u00f3i tr\u00ean, xin vui l\u00f2ng g\u1ecdi \u0111\u1ebfn ph\u00f2ng k\u1ef9 thu\u1eadt, ch\u00ednh \u0111\u1ecba ch\u1ec9 \u0111i\u1ec3m m\u00ecnh \u0111\u00e3 mua h\u00e0ng (c\u00f3 s\u1ed1 li\u00ean h\u1ec7 c\u00e1c c\u01a1 s\u1edf tr\u00ean trang ch\u1ee7 website c\u1ee7a VietBee).
\n– Ngo\u00e0i tr\u01b0\u1eddng h\u1ee3p n\u00eau tr\u00ean, t\u1ea5t c\u1ea3 c\u00e1c s\u1ea3n ph\u1ea9m c\u1ee7a qu\u00fd kh\u00e1ch \u0111\u1ec1u \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh t\u1ea1i trung t\u00e2m b\u1ea3o h\u00e0nh c\u1ee7a c\u00f4ng ty CP Th\u01b0\u01a1ng M\u1ea1i v\u00e0 D\u1ecbch V\u1ee5 VietBee.
\n\u0110T 024 8589 8792 ho\u1eb7c Hotline: 098 3094668.
\nEmail: Helpdesk@vietbee.com
\nTh\u1eddi gian l\u00e0m vi\u1ec7c :
\n+ S\u00e1ng: T\u1eeb 8h30 t\u1edbi 12h
\n+ Chi\u1ec1u: T\u1eeb 13h30 t\u1edbi 18h<\/p>\n","protected":false},"excerpt":{"rendered":"

A. H\u00ccNH TH\u1ee8C B\u1ea2O H\u00c0NH S\u1ea2N PH\u1ea8M 1. B\u1ea3o h\u00e0nh t\u1ea1i h\u00e3ng – \u0110\u01b0\u1ee3c \u00e1p d\u1ee5ng v\u1edbi t\u1ea5t c\u1ea3 s\u1ea3n ph\u1ea9m c\u00f3 phi\u1ebfu b\u1ea3o h\u00e0nh t\u1ea1i h\u00e3ng ho\u1eb7c tr\u00ean phi\u1ebfu b\u1ea3o h\u00e0nh c\u1ee7a VietBee ghi r\u00f5 \u201cb\u1ea3o h\u00e0nh t\u1ea1i h\u00e3ng\u201d. – Khi ph\u00e1t sinh nhu c\u1ea7u b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m, Qu\u00fd kh\u00e1ch h\u00e0ng vui l\u00f2ng<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-407","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vietbee.com\/en\/wp-json\/wp\/v2\/pages\/407","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vietbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vietbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vietbee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vietbee.com\/en\/wp-json\/wp\/v2\/comments?post=407"}],"version-history":[{"count":0,"href":"https:\/\/vietbee.com\/en\/wp-json\/wp\/v2\/pages\/407\/revisions"}],"wp:attachment":[{"href":"https:\/\/vietbee.com\/en\/wp-json\/wp\/v2\/media?parent=407"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}